Meri Technical Support
Need help with Meri? This page is the official technical support contact for the Meri mobile app (the Meri mobile app).
Contact us:
Email hifundgroup@gmail.com
and include your account (phone or email), device model, OS version, app version, and a short description of the issue.
We review objectionable-content reports within 24 hours. Support emails are typically answered within 24 hours.
1. How we can help
- Sign-in, verification codes, Google / Apple sign-in problems
- Account settings, profile, notifications, and account deletion
- Messaging, posts, reels, or live features not working as expected
- Wallet / recharge / transfer order status questions (we do not custody your private keys)
- Reports about abusive content or safety concerns
- App crashes, freezes, or installation issues
2. Before you write
- Update Meri to the latest version from your device's app store.
- Check your network connection and try again on Wi‑Fi or mobile data.
- Restart the app (force-quit and reopen).
- For login issues, confirm the phone number or email is correct and check spam for codes.
3. Legal documents
4. Operator
HIFUND INTERNATIONAL SPORTS CO., LTD.
Phum Paprak Khang Tboung, Sangkat Kakab 1, Phnom Penh, Cambodia
Support email: hifundgroup@gmail.com